4749 Lincoln Mall Dr PL 1
Matteson, IL 60443

Frequently Asked Questions

Find answers to common questions about our CPR courses, certification, and training process.

Who should take a CPR course?

Anyone can benefit from CPR training, including parents, teachers, healthcare professionals, and workplace employees. It’s a valuable skill that can help save lives in emergencies.

Is your certification recognized?

Yes! Our courses are aligned with the American Heart Association (AHA) guidelines, ensuring that your certification is widely accepted.

When does my course completion card expire?

All AHA course completion cards are valid for 2 years through the end of the month in which the course completion card was issued.

Who issues the course completion cards?

American Heart Association

What is your refund policy?

You have 24hrs to cancel your class to get a full refund. After 24hrs you will get credit for the next class.

How do I claim my ecard?

Access AHA ecard website: https://ecards.heart.org/international

Or, Click on the link on top of our home page: How to claim your ecard.

Does American Heart Association offer hard copies of course completion cards?

The ecards are the valid course completion cards and can be presented to employers as proof of successful completion of an AHA course. 

Your Basket

No products in the cart.